Frequently asked questions
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Care Connections offers layered support services designed to grow with your family’s needs. Each level of support builds upon the previous one while always remaining tailored to your child, allowing families to receive increasing guidance, coordination, and personalized care over time.
What services does Care Connections offer?
How do I get started?
Getting started is simple. Reach out through our contact form, social media, email, or by scheduling a call. We’ll guide you through the next steps, answer any questions, and help determine the level of support that feels best for your family.
What makes care connections different from a traditional nanny agency?
Care Connections takes a more intentional and relationship-centered approach to support. Beyond caregiver placement, we focus on thoughtful guidance, developmental understanding, special needs support, and creating meaningful connections for both children and families.
what is care enhancement?
Care Enhancement is designed for families seeking more personalized, ongoing, and high-touch support. This level may include deeper care coordination, more consistent communication, backup care planning, guidance through household employment processes, and additional individualized support tailored to the family’s evolving needs.
what is Therapist coordination?
Therapist Coordination includes all previous levels of support while adding an additional. This service is ideal for families seeking to locate trusted providers, navigating therapy-related services, or creating greater alignment between caregivers, therapists, and family goals. For families already receiving therapy services, this level can help encourage a more connected and supportive care experience.
Can support grow with my family’s needs?
Absolutely. Every family’s journey is different, and support can evolve over time. Families are always welcome to inquire about additional guidance or more personalized involvement as their needs change.
We support a variety of families, with a special focus on children who may benefit from developmental, behavioral, emotional, communication, or special needs support. However, all families seeking thoughtful, relationship-centered care are welcome to inquire.
what types of families do you work with?
Are caregivers experienced with special needs support?
Yes. Care Connections places a strong emphasis on developmental understanding, emotional support, communication, behavior awareness, and experience supporting children with diverse needs whenever possible.
We value thoughtful and intentional placements. Caregivers are selected based on factors such as experience, personality, communication style, scheduling compatibility, and overall alignment with the level of support being requested.
how are caregivers selected?
Every placement is unique, and timelines can vary depending on your family’s needs, schedule, and level of support requested. Some families may find a strong match quickly, while more specialized placements may take additional time to ensure thoughtful alignment and long-term success.
how long does it take to find the right caregiver?
Yes. Fees vary depending on the level of support, care coordination, and placement services requested. Because every family’s needs are unique, we encourage families to inquire directly for personalized guidance and pricing information.
are there placement or service fees?
Families hiring a full-time nanny or household employee are encouraged to follow professional household employment and IRS guidelines. At this time, families contract caregivers directly rather than through Care Connections as employees. Guidance may be available depending on the level of support selected.
what should families know about hiring a full-time nanny?
At this time, services are private pay and insurance is not currently accepted. However, we are always happy to help connect families with helpful resources, providers, and support options whenever possible.